TERMS OF SERVICE
These Terms of Service ("Terms") govern the use of the website www.srimaya.in (the "Site"), owned and operated by proprietor Ms. Palak Nehra ("we," "our," "us," or "the Company"). By accessing or using this Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
- ACCEPTANCE OF TERMS
By using the Site, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into a binding contract. If you are under 18, you may use the Site only with the involvement of a parent or guardian.
- USE OF THE SITE
You agree to use the Site in compliance with all applicable laws and regulations. You may not use the Site for any illegal or unauthorized purposes. You agree not to:
- Engage in any activity that could damage, disable, or impair the Site's functionality.
- Attempt to gain unauthorized access to the Site, accounts, or networks connected to the Site.
- Post or transmit any harmful, defamatory, or illegal content.
- PRODUCTS AND PRICING
All products available on the Site are subject to availability and may be subject to change without notice. We make every effort to display accurate product descriptions, including size, color, and pricing. However, errors may occur, and we reserve the right to correct any inaccuracies.
Pricing: All prices are in INR (Indian Rupees) unless otherwise stated. Prices are inclusive of applicable taxes unless specified.
Orders: By placing an order, you are making an offer to purchase the selected product(s) at the specified price. We reserve the right to accept or reject any order. - PAYMENT
Payment for purchases made through the Site is processed through secure third-party payment gateways. We accept various forms of payment, including credit/debit cards, digital wallets, and net banking. By submitting your payment information, you authorize us to charge the total amount due for the order, including applicable taxes and shipping charges.
- SHIPPING & DELIVERY
We aim to process and ship orders as quickly as possible. Delivery timelines may vary depending on the location and product availability. Shipping charges will be calculated at checkout. We are not responsible for any delays caused by third-party shipping carriers or customs clearance procedures.
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is in compliance with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments. - RETURNS & EXCHANGES
We want you to be satisfied with your purchase. If you are not happy with your order, please refer to our Return and Refund Policy.
- INTELLECTUAL PROPERTY
All content on this Site, including text, images, logos, product designs, and trademarks, is the property of Ms. Palak Nehra or its affiliates. You agree not to use, copy, or reproduce any of this content without prior written permission from the Company.
- PRIVACY POLICY
We value your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
- LIMITATION OF LIABILITY
To the fullest extent permitted by law, Srimaya shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use or inability to use the Site, including but not limited to damages for loss of profits, goodwill, or data.
- INDEMNIFICATION
You agree to indemnify and hold harmless Srimaya, its officers, employees, and agents, from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.
- COPYRIGHT AND TRADEMARK
Unless otherwise indicated, material on this website, including but not limited to texts, images, illustrations, software, audio clips, video clips, animation files, is subject to the copyright and trademark rights of Anu Merton. Consequently, the material on this website may not be copied, reproduced, modified, posted, transmitted, or distributed, in whole or in part, in any form whatsoever, without the prior written consent of Anu Merton. All rights reserved.
- PRODUCT AND SPECIFICATIONS
All features, content, specifications, products and prices of products and services described or depicted on this website are subject to change at any time without notice. Certain weights, measures, and similar descriptions are approximate and provided for convenience only. We make all reasonable efforts to accurately specify details of all products, including the applicable colors; however, the actual color may vary as per your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, and international laws in regard to the possession, use, and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
- GOVERNING LAW AND DISPUTE RESOLUTION
These Terms will be governed by and construed in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
- MODIFICATIONS
We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. It is your responsibility to review these Terms periodically.
- CONTACT US
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@srimaya.in
Phone: 9899900486 - USER FEEDBACK
We welcome your feedback and suggestions. By submitting any feedback to us, you grant us the right to use it without restriction, and we may incorporate it into our products, services, or marketing materials.